Yourgi Director of Product

Who we are: Yourgi is on a mission to become Earth's most trusted pet care connector, connecting pet parents with a reliable local network of certified professionals, pet resorts, and veterinary centers. Backed by a passionate team, our mission is to make pet care simple, accessible, and joyful for all. Because pets aren't just animals—they're family. Yourgi grows two ways: pet parents completing bookings on our marketplace, and businesses running their operations on our software. This role owns the product strategy behind both and runs Product day to day. You’ll report to the Chief Product & Technology Officer (CPTO) and lead four product managers across five teams: Bookings owns the booking flow and everything a pet parent does after booking. Match owns search, ranking, and the experience before booking. Pro owns the tools pros use to run their business. Connect makes a national network of centers bookable online. Centers runs online booking for Destination Pet locations. Each team owns a customer journey end to end and pairs with an engineering lead and a designer. Availability changes by the hour and sits in many center systems. Supply is local, so each market is built one pro and one center at a time. Every booking is a pet parent trusting someone with a family member. Yourgi is on a mission to become Earth's most trusted pet care connector, connecting pet parents with a reliable local network of certified professionals, pet resorts, and veterinary centers. Backed by a passionate team, our mission is to make pet care simple, accessible, and joyful for all. Because pets aren't just animals—they're family. We connect pet parents to two kinds of supply. On our marketplace, we match them with independent service pros for grooming, boarding, training, and daycare. Those pros run their business on Yourgi Pro. Through Yourgi Connect, we link pet parents directly into brick-and-mortar centers, including Destination Pet, Four Walls, and a growing national network. There they can check live availability, reserve a spot, and book in real time. We run on web and native iOS and Android apps, for pet parents on one side and the pros and centers who serve them on the other. We’re live in five markets and adding more. LOCATION : Remote (US only; must be authorized to work in the US, no visa sponsorship)

Must-haves - Has rebuilt a product team’s discovery, spec, or analysis workflow around AI tools, and uses AI daily in their own work. - 10+ years in product management, including 3+ years managing product managers. - Has directly owned a conversion, revenue, or retention number, and can name the product choices behind it. - Has built a product strategy from customer and market evidence, set metric-based goals from it, and driven execution. - Has validated bets quickly, from prototypes to A/B tests with sample sizing and guardrail metrics, and scaled or stopped them on the results. - Self-serve analytics: writes SQL or builds analyses in a tool such as Mixpanel or Amplitude without waiting on an analyst. - Experience with a two-sided marketplace or software that service businesses run on, such as tools for salons, clinics, fitness studios, or home services. Differentiators - Has worked on a consumer marketplace and the business software its supply runs on - Has co-authored a multi-year product vision with a CEO or product executive - Startup or growth-stage experience - Booking, scheduling, or local-services products, where real-time availability shapes conversion - Consumer mobile apps at scale on iOS and Android - Has built a goal and metric system from scratch - Pet care industry experience What Success Looks Like In your first 90 days, you’ll deliver a written product strategy and set goals with each team. You’ll also co-author the 2-3 year product vision with the CPTO. Within a year, each product manager owns a business number, teams test before they build, and AI is routine in how product works. Logistics • Remote, US-based, working during regular US business hours. Meetings run on Microsoft Teams. • Some travel for leadership offsites and team gatherings. What We’re Looking For (Top 3) • Drives product strategy independently. Shapes strategy from day one and owns it across all five teams. Co-authors the 2-3 year product vision with the CPTO within the first quarter. • Builds an AI-first team that tests fast. Prototypes in hours, tests with real users in days, and cuts what the evidence doesn’t support. Brings the product team to the same pace. • Makes product managers owners of business outcomes. Each is accountable for a business number. They pull in support, sales, or marketing when they need help. They do the work themselves when that is faster. PERKS: • Health, vision, dental, long & short-term disability, and Life insurance • A Startup mentality company with stable funding • 401k match • Pet Care discounts • Flexible Time Off • Opportunity to grow your career with a network of like-minded professionals Yourgi endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Yourgi, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?